Privacy Policy

Introduction

This Privacy Policy explains how Pickfood.in collects, uses, stores, shares, and protects personal information when you access or use our website, mobile application, or services.

By using our Platform, you consent to the collection and processing of your information in accordance with this Privacy Policy.

1. Information We Collect

We may collect:

• Name
• Phone Number
• Email Address
• IP Address
• GPS Location
• Payment References
• Device Information
• Browsing Data
• Order History

2. Purpose of Collection

Your information is collected for:

• Order Fulfilment
• Customer Support
• Fraud Prevention
• Analytics
• Marketing Communication
• Legal Compliance

3. DPDP Act Consent

By using Pickfood.in you provide free, specific, informed and unconditional consent for processing your personal data under the Digital Personal Data Protection Act, 2023.

Users may:

• Withdraw Consent
• Request Data Deletion
• Seek Correction
• Access Stored Information

4. Data Sharing

Information may be shared only with:

• Restaurant Partners
• Payment Gateways
• Analytics Providers
• Cloud Service Providers
• Government Authorities where legally required.

Pickfood.in never sells personal information.

5. Data Retention

Data is retained only for lawful business purposes, tax compliance, fraud prevention, contractual obligations and dispute resolution.

6. Security

Reasonable technical, organizational and administrative safeguards are implemented to protect user information.

However, no online transmission can be guaranteed to be completely secure.

7. User Rights

• Access Personal Information
• Correct Information
• Delete Information (subject to law)
• Withdraw Consent
• Request Information Processing Details

8. Contact

Grievance Officer

Pickfood.in

Email: support@pickfood.in

Complaints are generally acknowledged within 48 hours.

Last Updated

18 May 2026